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How to Cancel Zelle Transfer with Chase, BofA (Complete Guide)?

How to Cancel Zelle transfer with Chase, BofA
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Zelle is an app that allows its user to transfer money easily. It helps you to send money from your bank account to the bank account of another person by acting as an intermediary.  It provides a fee-free service to its users. Currently, It is one of the fastest-growing Mobile payment networks present on the internet. But still, many users are confused about it, they have a number of doubts related to it. This article aims to solve all those doubts altogether. Hence, keep reading to know more about  What is Zelle and how to Cancel Zelle transfer with Chase, BofA (Complete Guide)?

What is Zelle?

Zelle is a free mobile transfer app that helps to move money from one bank to another easily. It does so either with the help of your Email ID or Phone number. It is a peer-to-peer payment service method that is owned by Early Warning Services.

Is Zelle Present in my Banking App?

This is one of the common doubts which many users have. Let me clear your doubt, according to the official website of Zelle, it is linked with thousands of banks. For it, they have provided a list on the official website. You can check it to know whether it is currently linked to your bank account or not.

link for the page showing the names of banks with which Zelle is linked

Also, if it is not present in your bank app then need not worry, you can download the Zelle app on your mobile phone to use it for fund transfers.

You can download it from here

How to Access Zelle?

The answer to the question is the same, you can either access it from the app of the bank with which you have your account or if it is not present on it you can download the Zelle app from the link provided above.

Is Zelle Safe?

Yes, Zelle is safe to use, it encrypts the personal information of the users. It includes the use of various security features such as verification, encryption, etc. Recently, huge frauds were recorded, but that was because scammers were using mobile transfer tricks to conduct a scam. To prevent them, users are asked to be cautious and make transfers to only reliable people. Even, a decrease is noticed in scams in recent times, indicating increased security.

How To Cancel Zelle Transfer with Chase?

You can cancel a payment made only when the payment is in the pending status or if the recipient has not yet enrolled himself on Zelle. You have to follow the following steps to cancel the payment:

  • Firstly, you have to open the Chase app or website.
  • After opening the website, you are required to log in to the website or app by filling in the necessary details.
  • Now, go to the ‘pay and transfer’ section shown in the home tab
  • In the next step, click on ‘pay bill and send money with Zelle in the subsection opened
  • On the page opened on the right-hand side, you will find a block named ‘recent payment’. In the block, you will find all your recent payments. From that, you have to simply find the payment you want to cancel.
  • After locating it click on ‘view'(only if the payment is in pending status). A page will open in front of you, there you are required to click on ‘cancel’. Confirm your action by once again clicking on Cancel in the box popped on the screen.

(you cannot stop the payment if the recipient has enrolled on the Zelle)

How to Cancel Zelle Transfer with Bofa(BANK OF AMERICA)

Following are the steps that you can follow to cancel a payment made through Zelle of Bank Of America:

  • For it, you have to open the Bank Of America website on your browser.
  • Now, you will be asked to log in to the page opened, simply follow the login instructions and provide the necessary detail.
  • Now, click on the ‘Transfer Zelle’ menu present in the top bar. Click on ‘Activity’ in the subsection opened.
  • On the page opened, you will be able to see all your recent transactions in a listed manner. Find the transaction and click on ‘Cancel’ if the payment is still pending.
  • A box will appear on the screen, click on ‘cancel transfer’ once again to cancel the payment.


Zelle is an easy-to-use money transfer app that is safe and reliable to use. Just cautious behavior is required from the user’s side. It is easy to access it. We hope this article was useful and was able to clear all the doubts, if not then please tell us in the comment section. We will try to clear them too. Please share the article if you liked it.

Thanks for reading

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